📌 Privacy Policy (UK-Compliant)

Last updated: 2025

1. Introduction

We are committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights under UK data protection law (including UK GDPR and the Data Protection Act 2018). GOV.UK+1

2. Information We Collect

We collect information when you:

  • Leave comments (name, email, website address).

  • Provide your IP address and browser details for spam detection.

  • Use uploaded images (consent to extract embedded data).

  • Register or log in (email and profile info).
    This includes personal data as defined under UK GDPR. ICO

3. Use of Gravatar

We may send an anonymized hash of your email address to the Gravatar service to check if you’re using a Gravatar. Their privacy practices apply and are available here: https://automattic.com/privacy/

4. Cookies & Tracking

We use cookies:

  • To remember your details when commenting.

  • To manage login and display preferences.

  • To personalize your experience.

You consent to non-essential cookies through an on-site cookie banner in compliance with UK privacy regulations. Sprintlaw UK

5. Embedded Content

Embedded content (videos, images, etc.) from other sites may collect data as if you directly visited those sites.

6. Data Sharing

We do not sell your personal data. Your IP address may be shared in specific cases (e.g., password reset emails).

7. Data Retention

Comments and associated metadata are kept indefinitely to help moderate and recognise future interactions.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data.

  • Request correction or deletion.

  • Restrict processing.
    Contact us at support@appleshoes.net to exercise these rights.

🛒 Terms of Sale (UK-Compliant)

Last updated: 2025

1. Introduction

These Terms of Sale govern your purchase of goods from appleshoes.net to customers in the UK and internationally.

2. Product Availability

All products are subject to availability. We may discontinue items without prior notice. Sprintlaw UK

3. Price & Payment

  • Prices shown include applicable taxes (e.g. UK VAT where relevant).

  • Shipping costs are calculated at checkout and displayed before payment.

  • Payments are processed securely via trusted third-party providers.

4. Order Contract

A binding contract is formed once payment is received and an order confirmation is sent to you.

5. Delivery

Estimated delivery times are provided at checkout. Delivery times are estimates and not guaranteed.

6. Legal Compliance

These Terms are subject to UK consumer protection laws, and by completing a purchase you agree to these Terms.

🔄 Return & Refund Policy (UK Consumer Rights)

Last updated: 2025

This policy complies with UK consumer laws, including the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015. rocketlawyer.com+1

1. Cooling-Off Period (Right to Cancel)

Under UK distance selling law:

  • You have 14 days from receiving the goods to cancel your order for any reason.

  • After cancellation, you have another 14 days to return the goods to us.

  • We must refund the full cost of the goods and the standard delivery charge within 14 days of receiving the returned goods. rocketlawyer.com

2. Faulty, Damaged, or Misdescribed Items

If the goods are:

  • Faulty, not as described, or unfit for purpose, you have the legal right to:

    • A full refund within 30 days, or

    • A replacement or repair. GOV.UK+1

3. Return Conditions

To qualify for a return:

  • Items must generally be unused and in their original packaging, unless faulty.

  • You may be required to provide proof of purchase.

4. Return Shipping Costs

  • If returning because of a change of mind, you are responsible for return postage.

  • If returning due to a fault, defect, or damage, we will cover return costs.

5. Refund Processing

Refunds are processed within 7–14 business days of us receiving the returned goods.

📞 Contact

If you have questions or need to exercise your rights under these policies, contact:
📧 support@appleshoes.net